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Q

Why can't I see full drop-down menus in Internet Explorer?

Last Updated: Jul 10, 2013  |  3058 Views
Topics: RefWorks

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Answer

This is a known issue with Internet Explorer. To fix this:

  • In the top right-hand side of the URL bar, you may see a little broken page: . Click on this icon and it will turn blue: . You should now have full functionality in RefWorks. (The icon may look a little different in different versions of IE.)
  • You can also turn this on by clicking the little wheel at the top right-hand side of your browser window:  and selecting Compatibility Mode or navigating to Tools > Compatibility View Settings.

  • You may also choose to work in another browser. 

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