Why can't I see full drop-down menus in Internet Explorer?
This is a known issue with Internet Explorer. To fix this:
- In the top right-hand side of the URL bar, you may see a little broken page: . Click on this icon and it will turn blue: . You should now have full functionality in RefWorks. (The icon may look a little different in different versions of IE.)
- You can also turn this on by clicking the little wheel at the top right-hand side of your browser window: and selecting Compatibility Mode or navigating to Tools > Compatibility View Settings.
- You may also choose to work in another browser.